If the estimated delivery time has passed and you have not received your order, you have these options:

  • Wait a day or two. Shipments may be delayed for unpredictable reasons. We know it is frustrating to deal with shipping delays, but don’t forget that our estimated delivery time is a mere estimate, not a guarantee.
  • Get in touch with our customer service team. Please inform us of the shipping delay and we will review the delivery estimate to your most recent location. We may ask you to wait a few more days to receive the order. To contact us, you can write an email to: help@heartheearthblog.com