The Estimated Delivery Time (EDT) is our prediction of when we might deliver an order to you. The EDT is the sum of the estimated processing time and the shipping time. Basically:
Estimated handling + Estimated shipping = Estimated delivery time
Our average management time is 2 to 5 business days in the case of products that are not clothing items and 2 to 7 business days when it comes to products that are clothing items. When we calculate the estimated handling time, we take into account the current order volume and our capacity.
Estimated shipping time is calculated based on our historical shipping data on orders shipped to your area or region.
Estimated delivery time is only an estimate, not a guarantee. You can receive the order after the estimated delivery time for various reasons, such as:
- Products are out of stock
- Shipment-related delays such as failed delivery attempts, service interruptions.
That said, we will do everything in our power to meet our delivery estimates. If it ever happens to you that you have not received the order and its estimated delivery time has already passed, wait a few more days. You can also send us an email to: firstname.lastname@example.org. We will review the status of your order and explain what you should do.