Once we process your order and deliver it to the carrier, we will send you a shipping confirmation email that contains a tracking number. You can click on that number to see the latest updates on the location of your shipment.

Keep in mind that once we deliver your order to the carrier, updates on the status of your order and its delivery will depend solely on their tracking options. If you think there is a problem, you can contact us at help@heartheearthblog and we will try to help you.